Shipping policy

SHIPPING

All of our products are shipped as soon as we receive your cleared funds in our Bank.

RETURNS

We cheerfully refund your money in full or exchange the item (your choice) if you are not completely satisfied with your purchase. We even refund the cost of the postage for you to return the item to us. All we ask is that you please return the item within 14 days of receipt. You do not have to tell us why, however we appreciate your feedback. Your comments help us to ensure our products and service are the best we can provide.

PAYMENT

We accept Credit Card and Paypal as payment for goods. You will be given an option to select the method of payment at Checkout.

Please be advised that the Credit Card payment is processed through an encrypted server hosted by Stripe.  This allows complete privacy of your transactions and also speeds the processing of your order as we are automatically notified once payment has been received.

Our shopping cart software will automatically generate a confirmation email with your order details – if you do not receive this within 24 hours of placing your order please contact us.

PRODUCTS

All products are shown as accurately as possible.  We do not take responsibility for any variation in colours, textures etc as this can be affected by your individual PC monitor when viewing.

We make every effort to keep our website up to date with current stock quantities. In the event that an item is out of stock at the time of processing your order, we will contact you by email to give you the opportunity to select a different colour/style product.  If we do not hear back from you within 24 hours of sending the email your order will be posted minus the “out of stock” item/s and a credit will be given for any excess amounts paid.  Items will not be backordered, however you can request to be notified when the item is back in stock so that you can place a new order for it.